 Presentation |
What does Concierge Organizer offer you ?
Concierge Organizer helps you to better answer premium customers' expectations. Easy to use and of a great flexibility, it can be seen as a sort of a Swiss knife for the concierge, an all-in-one software since it covers all his tasks and proposes in particular :
- A dashboard that presents a view of the essential information of the day, a VIP on arrival or on departure, a list of tasks to do during the day, a display of the bookings of the rooms, a meteorology space and the important facts of the day.
- A register of all the bookings of Restaurants , Transportation, Tickets and other Services so that any member of the staff can very quickly inform a customer at every moment of the day.
- A screen devoted to instructions in order to better manage the coomunication within a service that works often 24 hours a day.
- A very powerful and complete Directory with features oriented towards the job of concierge that makes it much more efficient than the "Yellow Pages".
- An agenda of events that are taking place or will be on during the client's stay and easy to find.
- An E-mailing software that makes easier to communicate within the staff.
- Tables to record objects in deposit, deliveries for the customers and to track express mail.
- A very powerful tool to build the itineraries of a customer during his stay and to generate and send all the necessary documents during the organization of his stay.
- A database of customers' profiles to keep information useful to enhance the service and find itineraries during his past visits.
Thus, Concierge Organizer centralizes all the information necessary to communicate with customers, team members and other services. At any time, anybody can have access to the same reliable information, and communication within the service raise to a very high standard. No matter the day, the time, the staff members present or absent, everyone is able to answer any request and now knows where to find the information he or she seeks.
Among the many advantages:
- The information, including bookings and the famous Directory which can be updated by everyone is no longer kept in a single book but is shared between the whole staff. This way, the information remains precise and accurate.
- There are no more papers, no more registers, no more notes that may be lost, no more unprecise instructions or simply forgotten in a change of shift.
- The datas are standardized which allows the printing of full letters or clear reports.
- The memory of the concierge has no limits and is available in a few clicks. And beyond what an ordinary concierge software can bring, there is sometimes valuable information to be kept to dazzle a little more the customer in a forthcoming visit.
- Finally, Concierge Organizer will make you more efficient, increase your productivity, and fulfil your and the customers' needs.
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Vous avez le talent, vous avez le savoir-faire, vous avez l'expérience, nous vous offrons l'outil ! |
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Concierge Organizer
PRO version 4.0
pour Windows
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Concierge Organizer
PRO version 4.0
pour MacIntosh
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